PEOM People Director

Your Purpose

People Director (PD) acts as a Human Resources Business Partner to the Ship and its leaders.

Your Impact

• Sets and follows high-standard service culture for People Department.

• Provides support and guidance to the People Team and accepts any escalations of matters related to People Department.

• Supports shipboard training initiatives and participates in trainings as needed.

• Supports shoreside customs/immigration requirements and assists People Services Team with facilitating these processes.

• Ensures smooth and organized process of Host Movement Operations and participates in those to assist People Team if needed.

• Consults with the Ship’s Staff Captain for any serious violations of the Code of Conduct and Chief Security as needed.

• Partners up with the Master and Staff Captain to determine any time restrictions during the overnight calls of the ship.

• Attends Master’s Hearings and consults meeting participants on outcomes, while also participating in the voting process.

• Provides general advice on People function to all Hosts, regardless of their rank.

• Monitors and is ultimately responsible for managing Employee Relations, Conflict Resolution between Hosts, Performance Management, Succession Planning, Career Progression Planning, Host Movement.

• Ensures compliance of Collective Bargaining Agreement and it is up to date display in the Host spaces as required.

• Ensures that MLC Board is up to date in the required area of Host Spaces and is visible to all Hosts.

• Carries ultimate responsibility of Host Lifestyle Program implementation by working closely with the LDM

• Responsible for Host well-being, comfort, and engagement together with the rest of the People Department.

• Manages Family Sailing Program onboard for all Hosts.

• Manages Cross Training Program onboard for all Hosts.

• Manages Host Excellence Award and OSOM Programmes.

• Manages and approves Compassionate Leave, Resignations, Temporary Leave processes onboard.

• Approves Couple’s Cabin Requests.

• Conducts regular spot checks to ensure that food in the Host Dining Venue is up to standard and menu on rotation is being followed.

• Attends all required meetings and trainings, as necessary.

• Supports the Master in communicating company initiatives and strategic objectives of Explora Journeys to all Hosts onboard.

• Oversees Time and Attendance function for People Department and follows up for any non-compliance.

• Partners up with Hosts and shoreside for any People related investigations

• Coaches ship’s management team on preparing fair and consistent Performance Reviews.

• Ensures that all Performance Management related concerns are addressed in a timely manner; all performance reviews are done in a fair manner and all disciplinary action requests have a strong base and are fair.

• Ensures departmental schedule is posted in People offices. Communicates the same to all other department heads.

• Supports Security Department with any Host investigations when those involve People’s function, e.g., drug/alcohol abuse, theft, violence, abuse, etc.

• Schedules daily Host hours when Hosts can see the PD in his/her office. Any requests for changing preset hours should be submitted to shoreside with strong reasons to it and a substitute time to compensate (if hours are suggested to be shortened).

• Assists Union Representatives with setting up meeting venues with Hosts when those are required.

• Support the Master with MLC Compliance.

Your Journey So Far

• A minimum of 5 years’ experience as a People/HR Manager/Director or equivalent experience

• Previous experience onboard international cruise ships.

• Extensive experience with diverse Luxury/Premium hospitality.

• Previous experience in Start-Ups/Pre-openings is an advantage.

• Proficient in Computers. Knowledge of Microsoft programs to include but not limited to, Outlook, Word, Excel.

• Proficient in English. Any additional European language is considered an advantage (Italian, Portuguese, German, Spanish and French).

Your Essentials