RTOM Retail Manager

Your Purpose

Your Impact

• Deliver exemplary guest service through the development of a highly trained team with exceptional product knowledge and luxury service know-how.

• Facilitate strong team results through the effective management of individual performance, contribution and ensure consistent feedback is communicated and actioned with the relevant corporate functions.

• Maintain excellent product presentation and high standards of merchandising at all times.

• Drive retail efficiencies and consistency in processes, in collaboration with other shipboard leaders.

• Maintain integrity of stock control, levels and replenishment.

Your Journey So Far

• Ability to lead & develop a small team in a motivational style, whilst personalizing your approach to varying cultures & nationalities.

• Ability to influence others, including shipboard & corporate colleagues, in order to maintain uninterrupted exceptional guest experience.

• Proven track record of minimum 3 years’ management experience showing clear business growth and team development / succession.

• Previous experience in luxury / premium retail services is a must.  

• Proficiency in Computers. Basic Windows based programs knowledge. Ability to operate office 
equipment.

•  Fluent English. Knowledge of any other European languages is advantageous.

Your Essentials