Human Resources Executive

Where passion meets opportunity

The best of your adventures is the one you have yet to sail!

Your Purpose

We are seeking an experienced and dynamic Human Resources Executive to join our team. As a HR Executive, reporting to the HR Manager, you will play a vital role in ensuring the smooth operation of the HR department. You will be required to manage and support all HR-related processes, including maintaining employee records, coordinating recruitment and hiring, managing payroll and benefits, and ensuring compliance with company policies and legal regulations. You will also act as a first point of contact for employee queries and concerns, contributing to a positive employee experience.

Your Impact

• Act as the first point of contact for HR-related queries and provide guidance on HR policies, procedures, and employee relations matters.
• Handle workplace concerns, advise on conflict resolution, and support formal disciplinary and grievance processes in line with company policies and legislation.
• Support performance management initiatives and coach managers in best practices.
• Maintain accurate, confidential, and legally compliant employee records, including contracts, warnings, and performance documentation.
• Manage the full recruitment lifecycle, from advertising to interviews and onboarding.
• Assist with payroll input, benefits administration, and day-to-day HR reporting.
• Compile statutory reports and other HR compliance metrics.
• Represent the company in CCMA matters when required.
• Maintain up-to-date data on employee movement including incapacity, promotions, terminations, and transfers.
• Assist in identifying training needs and support the implementation of learning and development plans.
• Organize training sessions, staff workshops, and internal HR events.
• Coordinate and execute employee engagement initiatives such as recognition programs, team-building activities, and wellness events.
• Ensure all HR systems (e.g. PaySpace, SuccessFactors) are kept up to date and accurately reflect employee information.
• Stay informed and compliant with all relevant labour laws and HR best practices.
• Any additional duties assigned aligned with the scope and nature of the role.
• Maintain a professional and positive image of MSC Cruises in all internal and external interactions.

Your Journey so far

• Proven experience in a generalist HR role, with a strong focus on employee and industrial relations.
• Minimum of 3 years’ discipline specific experience.
• Contact Centre experience a huge advantage.
• Bachelor’s degree / equivalent NQF 6/7 level in human resource management or related field an advantage.
• Matric essential.
• Legally eligible to reside and work in South Africa essential.

Your Essentials

Skills and Competencies

• Sound knowledge of HR practices, labour legislation, and disciplinary procedures.
• Experience using HR Information Systems, particularly PaySpace and SuccessFactors, is essential.
• Strong administrative skills.
• Proficient in Microsoft Office (Excel, Microsoft word, Microsoft Power-point).
• Excellent interpersonal, written and verbal communication skills.
• Strong organisational, analytical and time-management abilities.
• Ability to work independently under pressure while contributing to a collaborative team environment.
• High level of professionalism, confidentiality, and integrity A MUST.
• Self motivated and disciplined.
• Acute attention to detail.

Personal Profile

• Approachable, professional, and solutions driven.
• Detail-oriented, well-organised, and able to manage multiple priorities.
• Comfortable working independently and taking initiative.
• Team player with a strong sense of accountability and follow-through.
• Energetic, adaptable, and committed to continuous learning and improvement.
• Passionate about supporting a positive workplace culture and driving employee engagement.

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.