JTF0065 Future Cruise Consultant

Your Purpose

As a Future Cruise Consultant, you will play an essential role in shaping the vacation dreams of our guests. Your mission is to inspire and assist travelers in planning their next unforgettable cruise experience, ensuring a seamless transition from their current voyage to their future adventures with us.  

Your passion for sales and exceptional customer service will help create lasting memories and contribute to our company’s success.  

Your Impact

Your expertise and dedication will directly influence guest satisfaction and loyalty, making you a key contributor to our cruise line's growth. By understanding our guests' desires and showcasing the unique offerings of our cruises, you will not only meet but exceed sales goals. Your ability to connect with a diverse clientele will foster trust and enthusiasm, turning first-time passengers into lifelong travelers and ambassadors of our brand.   

Your Journey So Far

To succeed in this position, you bring:  

Fluent in English, both oral and written, with proficiency in at least two additional European languages 

Previous sales experience with a proven track record of positive sales performance is preferred.  

Familiarity with the leisure or cruise industry is a plus.  

Clear speaking voice and the ability to use professional language tailored to the travel industry.  

One / two years of experience with reservation systems and customer service techniques.  

Demonstrated success in a sales-driven role, combining customer care with effective promotion strategies  

Your Essentials

We’re looking for someone who embodies these qualities:  

A minimum of one / two years of experience with reservation systems and customer service techniques.  

Fluency in English both oral and written, with proficiency in at least two additional European languages 

Enthusiastic about promoting and persuading guests to book future cruises.  

Strong multitasking skills, capable of handling multiple tasks or guest requests in potentially high-pressure environments.  

Exceptional interpersonal skills to build rapport with a diverse guest base.  

A proactive and solutions-oriented mindset, ensuring guest satisfaction and efficient problem-solving.  

A passion for travel and a commitment to upholding our brand values of excellence and innovation.  

  

If you are a sales-driven individual with a passion for travel and a knack for delivering exceptional guest experiences, we invite you to embark on this exciting journey with us. Join our team and help turn dream vacations into reality! 

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.

Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!