JTF0246 Pool Attendant
Your Purpose
As a Pool Attendant on board, you play a crucial role in creating a safe, clean, and enjoyable poolside experience for our guests. With a keen eye for detail and a warm, welcoming attitude, you ensure that our pool areas remain inviting and well-maintained at all times. Your presence reassures guests that their comfort and safety are a top priority, allowing them to fully relax and enjoy their time at sea. Whether assisting with towels, maintaining pool cleanliness, or providing clear guidance on safety regulations, you contribute to an exceptional guest experience. Your enthusiasm and dedication enhance the vibrant atmosphere of our onboard leisure spaces, making every moment by the pool a memorable one.
Your Impact
Your role is integral to delivering a seamless and luxurious guest experience in our pool and deck areas. By maintaining a clean, organized, and well-stocked environment, you ensure that every guest enjoys first-class service from the moment they arrive. Your attentiveness and proactive approach help prevent accidents and uphold the highest safety standards. By engaging with guests, helping, and enforcing poolside etiquette with professionalism and friendliness, you help create a positive and enjoyable atmosphere. Your commitment to hospitality transforms our pool area into a haven of relaxation and fun, reinforcing our reputation for world-class service.
Your Journey So Far
You have proven experience as a Pool Attendant or in a similar hospitality role, ideally within a luxury hotel, resort, or cruise ship environment.
You hold relevant certifications in pool safety and sanitation, ensuring a thorough understanding of hygiene and health standards.
You are fluent in English (oral and written), enabling clear communication with guests and crew; additional languages are a plus.
You are service-oriented with excellent interpersonal skills, ensuring guests feel welcomed and valued.
You are physically fit and comfortable working outdoors in varying weather conditions, handling tasks such as lifting and moving poolside furniture when necessary.
You have experience in monitoring and upholding safety regulations, ensuring guests adhere to guidelines for their well-being.
Your Essentials
Proven experience in a similar role within the hospitality industry.
Strong knowledge of pool maintenance, cleanliness, and guest safety procedures.
Excellent communication and guest service skills, with a friendly and professional demeanor.
Ability to work efficiently in a fast-paced, multicultural environment.
Flexibility to work varied shifts, including evenings, weekends, and holidays, based on operational needs.
A proactive and team-oriented mindset, ensuring seamless collaboration with colleagues.
Join our team and bring your passion for hospitality and guest service to life at sea!
Our commitment
We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.
Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!