JTF9755 Technology Coach
Your Purpose
Share your passion for technology and make learning fun!
As a Technology Coach on board MSC Cruises, you will lead creative and hands-on workshops that help guests explore the digital world in an easy and engaging way. From smartphone basics to virtual reality and AI, you will guide guests through interactive sessions that spark curiosity, improve their tech skills, and create great memories. You’ll be part of our Entertainment team, helping to make each cruise exciting, educational, and full of discovery.
Your Impact
As a Technology Coach, you will make technology feel accessible and enjoyable for guests of all ages. Through your sessions, guests will discover how to use digital tools more confidently, enjoy new tech experiences, and even create their own content whether it’s editing a photo, building a podcast, or trying virtual reality for the first time. You’ll help turn everyday devices into creative tools, creating a fun and welcoming tech environment on board. Your role will be essential in enriching the cruise experience and supporting MSC’s reputation for innovation and guest satisfaction.
Your Journey So Far
We’re searching for a tech-savvy, outgoing individual with a passion for teaching and connecting with others. Your path so far should include:
• Solid experience delivering engaging tech workshops, seminars, or training (preferably in hospitality or cruise environments).
• Strong understanding of digital tools, gadgets, and platforms: smartphones, social media, apps, VR, gaming, AI, and photo/video editing.
• Experience working with diverse age groups and cultures.
• A creative, hands-on teaching style that makes complex topics fun and easy to grasp.
• Experience managing schedules and adapting to fast-changing onboard dynamics.
• A background in tech coaching, digital marketing, adult learning, IT training, or entertainment is a plus.
Your Essentials
To exceed in this role, you need:
• Fluent in English (spoken and written); additional languages are an advantage.
• Proven experience delivering tech-focused training or activities in one or more of the following areas: Smartphone & Smartwatch Basics - Photo & Video Editing (using mobile apps) - Digital Security, GDPR, AI & Blockchain Introduction - Drone Academy, F1 Simulation, E-Gaming, VR Experiences - Creating Digital Content: Reels, Avatars, Podcasts, Memes, Design - Digital Wellness & Tech Detox - "Inside the Machine": basic tech and computer concepts - Excellent public speaking and interpersonal skills - Ability to simplify complex digital concepts for all levels of learners -Strong organizational and time-management skills .
• Flexibility to adapt to different guest needs and cruise schedules
• Passion for technology and guest interaction in an international environment
Our commitment
We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.
Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!