Executive Assistant

Where passion meets opportunity

The best of your adventures is the one you have yet to sail!

Your Purpose

MSC Cruises, the world’s third largest cruise line brand, is expanding its administrative team in the USA.  Reporting to the President, North America, the Executive Assistant will provide high-level administrative and strategic support. This role requires exceptional organizational skills, the ability to manage competing priorities in a fast-paced environment, and a high level of discretion in handling confidential information. The ideal candidate is a polished communicator, a self-starter, and a trusted partner who thrives in a dynamic, global corporate setting.

This is a hybrid position requiring 3 days per week in the office, in Miami. 

Your Impact

• Manage the President’s complex and ever-changing calendar, ensuring optimal use of time and alignment with business priorities.
• Coordinate domestic and international travel arrangements, including logistics, itineraries, and expense reporting.
• Prepare briefing materials, reports, and agendas for internal and external meetings.
• Act as the primary liaison between the President and internal/external stakeholders, maintaining strong relationships and clear communication.
• Monitor and prioritize incoming communications (email, phone, correspondence), flagging urgent matters and drafting responses as appropriate.
• Organize and support high-level meetings, executive sessions, and leadership offsites—handling logistics, minutes, and follow-ups with the Global HQ.
• Exercise discretion and maintain confidentiality in all interactions and document handling.
• Provide light administrative support to the EVP of Operations and the EVP of E-Commerce, Marketing & Sales, including scheduling large meetings and assisting with travel reports.
• Serve as secondary support for the Executive Assistant to the CEO, US Cruise Division, ensuring continuity of administrative coverage when needed.
• Manage special projects and cross-functional initiatives as assigned by the President.

Your Journey so far

• Bachelor’s degree or equivalent experience required.
• Minimum of 7 years of experience supporting C-suite executives, preferably within a global or multinational organization.
• Cruise industry, travel, or hospitality experience a plus but not required.
• Exceptional written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint); familiarity with collaboration tools such as Teams or SharePoint a plus.
• Strong attention to detail and ability to anticipate needs.
• Proven ability to manage multiple priorities under tight deadlines.
• High emotional intelligence, discretion, and professionalism.

Your Essentials

Information about visa requirements if any:

• US Passport or US Permanent Resident
• MSC Cruises is an E-Verify employer

MSC Cruises USA is an equal opportunity employer that complies with all applicable federal, state, and local laws, rules and regulations. It is our policy to employ and promote qualified candidates without discrimination on the basis of race, color, sex, age, origin, sexual orientation, marital status, disability or any other characteristic protected by law. Our hiring decisions are based solely on merit, qualifications and business needs.

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.